Make a claim
Something damaged or missing after your move? Tell us here. Your move was carried out by an independent moving company, so your claim goes to them, and FLYTTE helps both sides resolve it.
Before you start
Claims must be made within 30 days of your move.
Have photos of the damage ready, and something that shows the item's value, like a receipt or invoice.
Keep the damaged item and any packaging until it has been inspected. Don't repair or throw it away first.
Claims are handled on the carriage terms you agreed when booking. See section 10 of our Terms.